Privacy Policy

Introduction

Suisei (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

Personal Data: We may collect personal data such as your name, email address, and contact information when you register for an account or interact with our services.
Usage Data: We collect information about your use of our services, including IP addresses, browser types, and usage patterns.
Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze usage.

How We Use Your Information

To Provide Services: We use your information to deliver and improve our services, including customer support.
To Communicate: We may send you updates, notifications, and promotional materials related to our services.
To Analyze: We use data to understand how our services are used and to improve their functionality and performance.

Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on the following legal grounds:

Consent: When you have given us explicit consent to process your data.
Contract: When processing is necessary for the performance of a contract with you.
Legal Obligation: When we need to comply with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate interests, provided that your rights and freedoms do not override these interests.

Data Sharing and Disclosure

Service Providers: We may share your information with third-party service providers who assist us in operating our services.
Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights (GDPR)

Under GDPR, you have the following rights:

Access: You can request access to your personal data and obtain a copy.
Rectification: You can request corrections to inaccurate or incomplete data.
Erasure: You can request the deletion of your personal data under certain conditions.
Restriction: You can request the restriction of processing your data in certain circumstances.
Objection: You can object to the processing of your data based on legitimate interests or for direct marketing purposes.
Data Portability: You can request the transfer of your data to another organization or directly to you.

To exercise these rights, please contact us at info@midwave.ai

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@midwave.ai

Last updated: August 20th, 2024